As a user experience professional for over 25 years, Chris loves learning what motivates users and customers so that he can be their advocate throughout the design process. He recently joined the Usability and Driver Workload Human Factors team at General Motors. During his five years with the company, he has also worked on UX teams in Manufacturing IT and Customer Experience divisions. He led user experience research for the MyChevrolet mobile app during a major redesign effort. He is passionate about using the UX research process to help create mobility experiences that are safe, usable, and delightful.

At General Motors, we are passionate about designing, building and selling the world’s best vehicles. This vision unites us as a team each and every day and is the hallmark of our customer-driven culture. We set high standards for our company so that we can give you the best cars, trucks and SUVs. It’s our commitment to deliver vehicles with compelling designs, flawless quality and reliability, and leading safety, fuel economy and infotainment features. The very things that create that special bond between driver and vehicle. Whether it’s a Chevrolet, Buick, GMC, Cadillac, Opel, Vauxhall or Holden, making the world’s best vehicles can only happen with the world’s greatest employees. We take great pride in our work and take great care to deliver exceptional cars and a positive ownership experience to our customers in 140 countries around the world.